Savell Studio's customer service goal is simple: We are committed to providing our customers total satisfaction. When you're happy, we're happy.

Though we can't monitor emails 24/7, we will reply as soon as possible. We are professional touring artists, and will strive to ship out your order within 3-10 working days, usually sooner.  Thanks for your patiences.  Your business is, truly, valued and appreciated.

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7 Days-Money Back: Please, contact us via email, that you are returning an item. The item must be returned in "as new condition" & shipped in the same professional manner in it's original box (or a replacement crush proof box), including all paperwork.

Return will be money back, minus all shipping, handling, and insurance fees.

Please Note: All personalized and customized items cannot be returned. I will correct any errors, made on my part, at my expense, and as quickly as possible.